The return process must be started within 7 days from the time your package arrives.
We are currently only accepting exchanges for store credit.
Shipping cost will not be refunded. The customer is responsible for covering shipping for items that are returned.
Pacifier clips, teethers and rattles can not be accepted for return or exchange.
Mood is not responsible for lost, damaged, retuned, stolen or abandoned items.
If you have any issues with your order, please contact us at firstname.lastname@example.org